Privacy policy
Last Updated: June 7, 2024
Jinan Shicai Information Technology Co., Ltd. ("Company," "we," "our," or "us") operates the website sidee.shop (the "Site"). We are committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, and protect your information in compliance with U.S. and California privacy laws, including the California Consumer Privacy Act (CCPA) and Children's Online Privacy Protection Act (COPPA).
1. Information We Collect
1.1 Personal Information
When you visit our Site, place an order, subscribe to our newsletter, or interact with us, we may collect the following personal information:
Contact Information: We collect your name, email address, phone number, and mailing address to facilitate communication and shipping.
Payment Information: We collect your credit card details and billing address to process payments securely.
Account Information: We collect your username, password, and other account details to provide personalized services and maintain your account.
Order Information: We collect your purchase history, order details, and preferences to manage and fulfill your orders effectively.
1.2 Automatically Collected Information
We automatically collect certain information when you visit our Site, including:
IP Address: We collect your IP address to identify your location, ensure security, and analyze usage patterns.
Device Information: We collect information about the type of device you use, operating system, and browser to improve our site's compatibility and performance.
Usage Data: We collect data on pages visited, time spent on the Site, and interactions with content to understand user behavior and enhance the user experience.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us remember your preferences and provide personalized content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
2.1 To Provide Services
We use your personal information to:
Process and Fulfill Orders: We use your contact and payment information to process transactions and ship products to you.
Communication: We use your contact information to send order confirmations, shipping notifications, and respond to inquiries.
Customer Support: We use your information to provide support and resolve any issues related to your orders or account.
2.2 For Marketing Purposes
With your consent, we may use your contact information to:
Send Promotional Offers: We send you special offers, discounts, and updates about our products and services.
Conduct Surveys: We gather feedback to improve our products and services.
2.3 To Improve Our Site
We analyze usage data to:
Enhance Functionality: Improve the performance, design, and usability of our Site.
Identify Issues: Detect and fix technical problems to ensure a smooth user experience.
3. Sharing Your Information
3.1 Third-Party Service Providers
We may share your information with third-party service providers who assist us in operating our Site and providing our services, including:
Payment Processors: To securely process your payments.
Shipping Companies: To deliver your orders.
Marketing and Analytics Providers: To help us understand user behavior and improve our marketing efforts.
3.2 Legal Compliance
We may disclose your information to comply with legal obligations, such as:
Responding to Legal Requests: Subpoenas, court orders, or other legal processes.
Preventing Fraud: To protect against fraudulent activities and enforce our terms and conditions.
4. Your Rights and Choices
4.1 Access and Correction
You have the right to access and correct your personal information. You can update your account details by logging into your account or contacting us at [email protected].
4.2 Deletion and Opt-Out
You have the right to request the deletion of your personal information. You can also opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us at [email protected].
4.3 California Residents' Rights
Under the CCPA, California residents have the right to:
Request Information: About the collection, use, and sharing of their personal information.
Request Deletion: Of their personal information.
Opt-Out: Of the sale of their personal information.
To exercise these rights, please contact us at [email protected] or +86 13589120741.
5. Children's Privacy
5.1 COPPA Compliance
We comply with the Children's Online Privacy Protection Act (COPPA). Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will promptly delete it. If you believe we have collected information from a child under 13, please contact us at [email protected].
6. Data Security
6.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption: Using encryption to protect sensitive information during transmission.
Access Controls: Limiting access to your personal information to authorized personnel only.
Regular Audits: Conducting regular security audits and assessments.
7. International Data Transfers
7.1 Data Transfer to the U.S.
As our servers are located in the United States, your information may be transferred to, stored, and processed in the United States. By using our Site, you consent to the transfer of your information to the United States. We ensure that such transfers are conducted in compliance with applicable data protection laws.
8. Changes to This Privacy Policy
8.1 Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date. Your continued use of our Site after any changes constitutes your acceptance of the updated policy.
9. Contact Us
9.1 Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Company Name: Jinan Shicai Information Technology Co., Ltd.
Address: No. 1-102, Building 5, Shangang Xintiandi Runyuan, No. 61-11, Gongye Nan Road, High-tech Zone, Jinan, Shandong Province, China
Email: [email protected]
Phone: +86 13589120741