Contact Us

At Jinan Shicai Information Technology Co., Ltd., we value our customers and are always here to help. Whether you have a question about our products, need assistance with an order, or just want to provide feedback, we would love to hear from you. Below are the various ways you can reach out to us.

Company Information
Company Name: Jinan Shicai Information Technology Co., Ltd.
Address: No. 1-102, Building 5, Shangang Xintiandi Runyuan, No. 61-11, Gongye Nan Road, High-tech Zone, Jinan, Shandong Province, China

Email
For general inquiries, customer support, or any other questions, please email us at:
Email: [email protected]

We strive to respond to all emails within 24 hours during business days.

Phone
If you prefer to speak with us directly, you can call our customer service team at:
Phone: +86 13589120741

Our phone lines are open from Monday to Friday, 9:00 AM to 6:00 PM.

Online Contact Form
You can also reach us by filling out the online contact form on our website. Simply visit our Contact Us page, enter your details, and submit your query. We will get back to you as soon as possible.

Mailing Address
For any written correspondence, you can mail us at:
Mailing Address:
Jinan Shicai Information Technology Co., Ltd.
No. 1-102, Building 5, Shangang Xintiandi Runyuan
No. 61-11, Gongye Nan Road
High-tech Zone, Jinan
Shandong Province, China

Frequently Asked Questions (FAQs)
Check out our FAQ section on our website for answers to common questions about our products, shipping, returns, and more. This is often the quickest way to get the information you need.

Feedback
We appreciate your feedback as it helps us improve our products and services. Please feel free to share your thoughts and suggestions by emailing us at [email protected].

Visit Us
If you are in the area, you are welcome to visit our office. Please call ahead to schedule an appointment so we can ensure that someone is available to assist you.